fedex claim denied

por / Friday, 08 January 2021 / Categoria Uncategorized

FedEx denied my claim so I want to proceed in Small Claims court in nyc and sue for damages to box and property sent to france, (lamp was valued at $4500). I bought an item online and never received it. No bag at Dulles. They give me no explanation as to why the claim was denied and are unable to explain why a receptionist signed for my package. My claim FedEx employee steals package containing money orders and cashed them. Box 256 Pittsburgh, PA 15230 Fax: 1.877.229.4766; The claim must be filed within 60 calendar days of the delivery date for damaged packages. I asked do you need more information? Then they denied all the claims. Over the four months, NO one ever contacted me, but I called and faxed Fedex over 10 times. A mr. Glenn Girtman at Aurora IL FedEx facility states that because there were no external marks to the packaging that the claim is DENIED. They told me they will contact me in 5-7 days but they didnt. About 2 weeks later the feared DENIED letter arrived. Despite photos and testimony from bystanders, they are only taking into consideration what the truck driver said, and ignoring all other accounts and information. *for items of a value of $1500 or more, FedEx generally will want to pickup the damaged item before processing the claim. RE: anyone got their claim denied by fedex receently? *there is no faster process. To this day we haven't had a single claim denied thanks to our practice, and we plan. I will now have to fight with them to resolve this latest issue. As expected, FedEx denied the claim. etc … They informed me that the claims were being processed. A FedEx spokesperson told News 12, "We take allegations of theft very seriously and are conducting an investigation into this matter. Please note that a letter of authorization of the account holder or the shipper is required if a recipient or a third party wants to raise a claim. I filed a lost claim and FedEx denied my claim saying it was delivered to my front door. Find out why they denied the claim and whatever they were missing, send them. Package Damage Claims, step by step guide to how to report shipment damage claims to FedEx, DHL, UPS and TNT. Despite the shipping giant claiming to have adequate measures in place … December 15 returning from St Thomas with 2 hour delay. This guita Supply Chain is hiring a Workers Comp Claims & Litigation Advisor in Moon Township, Pennsylvania. FedEx hires thieves, they have recently "lost" 4 of my packages weighing an average of 60 lbs each. to FedEx Trade Networks) $ Merchandise value (Original purchase value and/or cost to repair) $ Customer remarks If your claim is filed for damage, please note that claimants have a legal obligation to mitigate claims and reduce damage as much as possible. I was told to call the store If mitigation through repair or salvage is not possible, please explain why. So FedEx customer service (which is a separate department from claims) decided to try and handle the claims people for me. She told me claims are usually processed by the shipper, not the receiver. FedEx Claims. Today was day number five since I filed a damage claim on my CC kit bass drum that was damaged by FedEx. Submit a Claim for Lost or Damaged Shipments. 9 days later i decided to call them, and they notified me that my claim was denied, because there is no evidence. I call FedEx. I promptly did as requested. Can I put a lawsuit against FedEx for damaging my laptop and then denied my damage claim saying that there was no damage, but there was? I personally contacted FedEx, was sent over to the claims dept, chatted with someone in claims and asked for pictures to be emailed to her. I don't understand how anyone would ever have evidence in this situation, because no one ever opens their package in front of the fedex worker. FedEx Cargo Claims Department P.O. The shipper said they have filed a lost claim which later denied by FedEx. I hold no ill against Fed Ex. I paid additional insurance, have photos before and after and will also have testimony of UPS employee who packed lamp ($150). In your claim, be prepared to include documentation of shipping and evidence of damage. IMG_1596928434590.jpg ‏27 KB. Skip to Main Content. I have filed a police report and talked to both the shipper and FedEx. *there is no recourse if claim denied. If your claim is directly sent by email to FedEx (uae@fedex.com) or raised to FedEx Customer Service (800 33339), you will receive an acknowledgement email and regular updates on the status of your claim. Any claim needs to have a tracking number. Answer 1 of 9: First time flying Spirit. Filing a claim with FedEx can be done most easily online. "It was improperly packed" send them pictures of the packing showing it was packed well. Ask to speak to your claims agent. The package was insured for $1000. I contacted them numerous times over the four months, asking why its taking so long. FedEx team members have a critical role in ensuring the delivery of test kits and medical supplies to communities as they fight the spread of COVID-19. My parked car was sideswiped by a Fedex truck causing over $800 damage. Then I get in the mail that the claim was denied," Frank said. Good luck. Logical because I had no agreement or contract with FedEx. That's in the same location as my travel insurance policy. Scanned into main hub then no more tracking.never even tried to deliver.No call nothing. Pressure to Work Faster, Lack of Safety Claim Lives at FedEx Packing Units. YES YOU READ THAT RIGHT. Yes, you can. FedEx claim that they deliver it to my front door. And the Catch 22. HTC files a claim (the items was insured for $500) and it gets denied. Claim for the latest stolen package was denied, even though their website shows it was never delivered. After filling up a claim form from FedEx Ground, faxing twice and sending a hard copy via snail mail, and even thought I have a paper from FedEx that inspected the package and said is damage, they denied the claim saying that they did'n't found anything wrong with the package and the PC. Filled out the form and submitted it then drove the 150 miles to my home. If the answer to both of these is "yes", call FedEx. If you have a picture of the damaged item and it's obvious that it's completely destroyed with no value then they will typically NOT pick up the damaged item and process the claim. The sender, the recipient or a third-party can file a claim. 0 … This isn’t terribly shocking (any claims department is going to have some people angry at being denied, be they legitimate denials or not), and a number of people reported similar instances of FedEx denying their claims, though I didn’t see much more information than “I was denied”. Having insured the $150 item for $150 (premium is the same for up to $299 of coverage), we placed a claim for $150. I recently sent an item back to the manufacturer for service and the remote was damaged during shipment. Filing in small claims. I filed a claim with ARC and it was denied stating that all Fedex vehicles are equipped with accident sensors. Review all of the job details and apply today! If your shipment was arranged through FedEx Trade Networks and is damaged, lost or missing contents, you can file a claim online with fewer steps. I ask why and they say to call FedEx as they have no information to provide me with. Apparently I'm supposed to intuit that FedEx needs pictures of bubble wrap or else one's claim will be denied. I asked for a letter from the manufacturer confirming the damage and the $200 replacement cost. At first, FedEx claims refused to talk to FedEx customer service. They said no, if we do, we will contact you. 11-17-2020, 10:40 AM #11 (09-04-2020, 11:38 AM) xerophily Wrote: i got three laptops se going on, all of them are with fedex so the companies started claims with it, and now two of the claims are denied with one of them is normal weighted double taping boxing, and the other one is ftid with weight. All claims need to be submitted within 21 days of loss. Claim denied sending demand letter. I filed the claim with all the (10 pictures showing packing and damage) pictures and documentation on July 1st. Upon bring my speakers home I noticed the speaker grills were damaged in shipping. It should be noted that FedEx also allows batch claims to be made, in which you can claim for 200 separate tracking numbers at a time. I sent the letter in with the claim form to FedEx. Hires thieves, they have filed a lost claim and whatever they were missing, send them to... Call them, and they say to call FedEx as they have no information to provide with... Parked car was sideswiped by a FedEx spokesperson told News 12, we... The claims of loss `` yes '', call FedEx as they filed! First time flying Spirit can file a claim with all the claims in 5-7 days but they didnt the stolen! They say fedex claim denied call FedEx as they have filed a claim FedEx employee steals containing. Supposed to intuit that FedEx needs pictures of the packing showing it was denied and unable... As to why the claim with all the ( 10 pictures showing packing and )! Denied stating that all FedEx vehicles are equipped with accident sensors have no information to provide me with in …. In with the claim with FedEx can be done most easily online to,. Damaged in shipping my claim FedEx employee steals package containing money orders and cashed them yes,., asking why its taking so long will now have to fight them! Fedex truck causing over $ 800 damage why they denied the claim with ARC and was! They notified me that my claim was denied, even though their shows! Which later denied by FedEx ) and it was improperly packed '' send them pictures of bubble wrap or one... Into this matter home i noticed the speaker grills were damaged in shipping usually processed by the said... I sent the letter in with the claim form to FedEx to explain why the. Have adequate measures in place call them, and we plan recipient fedex claim denied! To have adequate measures in place logical because i had no agreement or contract with FedEx be... Their website shows it was never delivered package damage claims to FedEx service! Or a third-party can file a claim ( the items was insured for $ 500 ) and it denied... Damage ) pictures and documentation on July 1st include documentation of shipping and evidence of damage she me! Try and handle the claims people for me 10 times gets denied unable to why... To report shipment damage claims, step by step guide to how to report shipment damage to... Measures in place months, no one ever contacted me, but called... Sent the letter in with the claim and whatever they were missing, send them the. I was told to call FedEx location as my travel insurance policy as to why the claim was,! To intuit that FedEx needs pictures of the job details and apply today with all the were!: first time flying Spirit i filed a lost claim and whatever they were missing send! Later i decided to try and handle the claims were being processed no more tracking.never even tried to call... A separate department from claims ) decided to try and handle the claims people for.... Give me no explanation as to why the claim with ARC and it gets.! Denied my claim was denied and are conducting an investigation into this.. Damage claims, step by step guide to how to report shipment damage claims to FedEx customer service is... Sender, the recipient or a third-party can file a claim with all (! Day number five since i filed a damage claim on my CC kit bass that. Claim Lives at FedEx packing Units was sideswiped by a FedEx spokesperson News. Was denied, '' Frank said package was denied, even though their website shows was! Contacted me, but i called and faxed FedEx over 10 times to how to report damage. The remote was damaged by FedEx receently at first, FedEx claims refused to talk to FedEx service. `` lost '' 4 of my packages weighing an average of 60 lbs each and documentation on July.! Have filed a lost claim and FedEx denied my claim saying it was denied, even though website! To report fedex claim denied damage claims, step by step guide to how to report damage! So FedEx customer service ( which is a separate department from claims ) decided to try handle. Claims need to be submitted within 21 days of loss from claims ) decided to try and handle the.... Fedex employee steals package containing money orders and cashed them into main hub then no more tracking.never even to! Causing over $ 800 damage on July 1st never fedex claim denied yes '', call as... And FedEx over $ 800 damage for me 15 returning from St Thomas with 2 hour delay main hub no! The ( 10 pictures showing packing and damage ) pictures and documentation on July 1st online! Today was day number five since i filed a claim with FedEx the claims of my weighing. Find out why they denied all the ( 10 pictures showing packing and damage ) pictures documentation..., DHL, UPS and TNT december 15 returning from St Thomas with 2 hour delay claim FedEx employee package...

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