usps shows delivered but no package ebay
what do i do now? I bought something on eBay like 3 weeks ago. Our extended estimates should give you enough buffer, and additional handling days could lead to the appearance of your items shipping slower than they actually are. My package was picked up last Thursday, 12/8, but it was never scanned. They have also suggested that you file a claim on your end as well. For the convenience of its customers, the USPS offers a unique feature, where the customer can track their packages. '&charset='+document.charset : (document.characterSet ? A reader explained what he is seeing on his eBay shipping page: "AFTER we've all setup USPS selections/rates (as recommended/pushed by eBay), after the sale is made, and we go to buy the shipping label. They have NO control over what happens after the package is legally delivered. USPS Tracking number has it as delivered today. Try this! An Amazon spokesperson declined to comment on what percentage of its packages are delivered by USPS, but some analysts estimate the Postal Service delivers 40% of Amazon's orders. For example i just went to my mailbox and got my package that still says “in transit” Meanwhile I have another undelivered package that was marked as “delivered” yesterday. I am trying to shake things up from my end. The address is also a neighboring state so not too far. Is this a new thing? I don't know, but it's worth a try. Just click on the particular order that’s missing then click on Select an Issue > Where’s My Stuff > Select Issue Details > Tracking shows delivered but item not received. document.write ('&cb=' + m3_r); If tracking shows delivered, but there was no signature confirmation required the seller may still lose the A-Z Claim even if shipping was purchased through Amazon. eBay international standard delivery supports shipments to over 210 countries, offers better tracking visibility and includes late delivery protections for standards, service metrics, and feedback. No package at front door either. [CDATA[ The shipping address on the order on Ebay comes up correct. document.write ("&loc=" + escape(window.location)); Re: USPS package stuck in transit? I believe that this is done to show clients who pay for guaranteed service, which is wrong. I did receive the “We have successfully completed your Package Pickup” email from USPS.com, with a confirmation number. You ordered the item, the company has picked the order and made a sending label and put it on the box. If you are in the guaranteed delivery program, I believe the buyer can ask for a $5 credit from ebay. I was home all day and no package was delivered. Does this mean someone took it, that they delivered it to the wrong address or ? This is literally impossible for them to have access issues to. I have two packages that haven't arrived ever. document.write ("&loc=" + escape(window.location)); Go to Tracking. i went to the post office they tried to find the package, but cannot, and said there is nothing they can do. Let the seller know your item hasn't arrived USPS delivery vehicles sometimes use GPS to update tracking and this can cause a premature “Delivered” to show up in your tracking page. USPS said it has hired holiday staffers, expanded delivery and retail hours, leased more vehicles, and expanded technology to enhance package tracking. usps package not delivered but says it was delivered? Post office says that they checked with the carrier and he doesn't specifically remember that package, but they say that it must have been delivered. When I check the tracking it says something like attempted delivery but no one home. I shipped a package out four days ago via USPS First Class. What to Do If You Receive a Late Package . A customer placed an order on May 10 and I shipped it out on May 11. document.write ("?zoneid=2"); I ordered a product (off Etsy) and it was shipped on 3/6 via Priority Mail from Salt Lake City, UT. Item was held by USPS in locker for 5 days then marked ‘RTS’ (Return To Sender) with original tracking number. At my wits end. Had there not been an update, they would not of been able to tell you anything. USPS online says the package was delivered when it actually never was! Sometimes, a package will be marked as delivered by the USPS prematurely. Deb, that's a great suggestion! They've already done everything they could to insure delivery. Please fix this . For 4 days, nothing was updated...no movement....no scans....stuck. When it comes to receiving a much-anticipated package, chances are you are eagerly monitoring its tracking to your doorstep. Here's why your mail and packages are a no-show or delivered late Customers experiencing mail delivery issues can connect with our customer service representatives by calling 1-800-ASK-USPS … We recommend you wait another 2 business days as normally, your package will still arrive. For these packages, tracking on the USPS website will show when a package is in transit and expected to arrive by the delivery date shown with: “In-Transit, Arriving On Time.” If a package will be delivered later than expected, you will see this message: “In-Transit, Arriving Late.” Arrival at Unit. It never came. But others believe it will put their listings at a disadvantage, pushing shoppers to other websites promise quicker delivery times - even if those sites can't actually "deliver" on those promises. if (!document.MAX_used) document.MAX_used = ','; Further, the tracking was showing 'out for delivery' until ~3pm local. bldg., and the postal person always brings stuff up to my door and rings the doorbell or knocks, then leaves it at my door… Well, today I was home all day, and no knock or ring… And no package… But it shows as being ‘delivered… When I checked on the status this morning, it is "In Transit" with no expected delivery date on the USPS website. So I signed up on the USPS site for email alerts for any future transit progress using the tracking number. I called the main company number, my post office and the post office in the other city with no result. This time, I'm on the customer end of things. Check in With the Seller To start the process, you can reach out to the seller directly, but you have to wait until at least three days past the estimated delivery date. Advice, College Life. Has been happening regularly over past 2 weeks...no tracking, lost, hung up, delivering 10 days plus for Priority. I did receive the “We have successfully completed your Package Pickup” email from USPS.com, with a confirmation number.I called both my local usps office and the 800 line. Usps delivery confirmation is so unreliable i don’t even look anymore half the time. To know this, just visit the main site of USPS and start tracking your package. Yesterday I was home all day, tracking says package delivered at 6:15 pm to mail room/front desk. I tried the form it will only allow US addresses. I even describe the type and size of package. I bought an item worth $650 on eBay (paid with Bill me later) and have yet to receive my package, even though the USPS tracking says that it was delievered two days ago (on Monday). document.write ('&cb=' + m3_r); According to eBay rules, you are entitled to a refund or replacement item from the seller unless they have tracking information that confirms the package was delivered. As most of us know, if a seller sends a purchased package with USPS tracking less than $750.00 and tracking shows a delivery in the buyer's zip code, eBay and PayPal both consider that a delivered package even if the buyer claims it was not received. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); I will be filing a claim with the USPS as this is showing DELIVERED to the correct address but you are saying it was not delivered. i am so upset, i was home that day it was delivered, no doorbell no … I must say that this is very frustrating, not knowing if or when a package will ever show up. Bottom Line: Once the package is delivered and there is a confirmation, the seller is innocent. I called both my local usps office and the 800 line. if (document.context) document.write ("&context=" + escape(document.context)); Sounds like your methods don't take a lot of time which is good. The seller refused to call FedEx and inquire about the lost package and eBay sided with him because he has a tracking number and a proof of delivery document completely ignoring that I had a case ID number with FedEx with them stating they misdelivered the package. Late delivery after Ebay … USPS tracking shows that yesterday all the 3 were delivered into the parcel locker. If you are dealing with a USPS since delivered in mailbox but no package was actually delivered situation that you did purchase insurance on, you’ll want to file a claim just as soon possible. I always provide as much information as I possibly can, such as it's last location, tracking number, and destination. You can enter 35 tracking number maximum, separated by a comma. Anyway, there is no key in my mailbox to open the parcel locker. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Filling out a lost/stolen package claim also works like magic. They lost my $1600 PC!!! You will have to wait for 5 days (i think)after messaging the Seller for You to file a request for Item not received. Click “I did not receive item.” This opens a request. It was over a week late. So I have suggested the buyer to wait or visit local post office. My eBay packages are not being scanned at the Wilkes-Barre Pennsylvania post office so there’s no tracking information and my customers are writing me every day wondering what’s going on. We recommend that you don't extend your handling time. haha....you must have telepathic super frequency signals! after i paid i kept asking seller for a tracking number and they wouldnt respond so i kept waiting for the item to come, never did. My package moved within a day of filling it out but the interesting thing is I got an email explanation for delay from my local USPS Supervisor. So it shows up quickly as being in USPS possession. Both women have filed claims for packages not received by their customers on the promised delivery date. No tracking updates whatsoever. But in the end, as usual the seller, in ebay's eyes, is responsible for getting the package delivered, no matter what is going on with the carrier. Is this normal? When the Help Page says “problems with delivery”, it is referring to things like the tracking shows it never arrived, package … Your package is most likely in a Parcel Locker box in a cluster mailbox. The usps employee scanned the wrong address when delivered the package. For tracking your missing mail, CLICK HERE and enter your tracking number to see the status of your mail item. Informed Delivery ® Users Informed Delivery provides a digital preview of your incoming mail. If the package eventually shows up, it is highly unlikely that they will pay you back. The post office called me and said 'we don't know where it is, the tracking seems wrong, but it will probably show up in a day or two'. It's a vintage item bought from ebay. For me, it's contacting the seller (no emailing or calling of the USPS needs to be done, just the act of emailing the seller)...seems like that shakes it loose in the cosmos. the seller is scamming you and shipped a random item to another address in your zip code. Hi. The messaging comes after the seller has made a sale when the shipping cost is already locked in. If you receive a late package from the USPS, be sure to report it, advise the former postal service workers. The tracking says it is delivered, but the receiver claimed that she never receive anything. WTF?! Yup! I bought something on ebay, then i tracked through usps. I would love to compile a list of actions that can be taken that could help get packages located and moving...especially during the crazy busy holiday seasons when customers get anxious! If you are in the guaranteed delivery program, I believe the buyer can ask for a $5 credit from ebay. If tracking shows delivered, but there was no signature confirmation required the seller may still lose the A-Z Claim even if shipping was purchased through Amazon. @fadule8 what happened with your package? document.write ("?zoneid=4"); Buyer says that he never received it but that it's not possible that someone stole it and he was home all day that day. The tracking service will show the updated status of your mail. He scanned my address instead of the seller one. Thank you! If the USPS tracking system shows that your package has been delivered but you haven’t actually received it, you can file a help request form here. Oh joy of all joys!!!! USPS says it was delivered, but its been a day and i have not recevied the package. Carrier only has to scan one form that may contain info on 50 packages. Click on Contact seller. I have done all of the above and still 4 missing priority packages. BTW: if the tracking shows the package was delivered to the wrong address, that's the Delivery company's fault. Great proactive advice! :(. They only called you back because there was an update. One more leg to journey to her house. USPS show the item as being in the possession of a facility in Michigan as of today (May 19). So if i file a claim with ebay i lose the case because seller has proof of delivery,right? About 1.5 hours after receiving the "delivered" email, went to mailbox and package wasn't there (but lots of other mail was). The USPS has received the notification that this has been done. ", "Yet on 2000+ of my listings where I carefully created Business Policies with FedEx shipping options, eBay is HIDING them and there's no workaround.". It’s deceptive to tout a +90% on time rate when that is not occurring. They only called you back because there was an update. Sadly, this does not happen with other delivery services. One mailed early December, one early January. I live in a large apartment complex thas has parcel lockers. Never helpful. Actually, I just checked an ebay package that was mailed on 2/24. WHAT!! The GPS scan will show that too, and if the weight is off (you were expecting a 2 lb package but USPS shows 4 oz) then eBay will likely side with you as well upon appeal. Just won't call the USPS 800#. I sent gifts (not for etsy) to parents, and a similar thing happened - mistakenly sent to wrong city, now "in transit" with no updates. The seller refused to return the payment to me because he did not received the package although the tracking says delivered. Great thread! I ordered something on ebay, and it said it would be delivered within a 3 day range, today being the last day. This new option is available in the listing flow, under Shipping Details. Must be all those vibes I have been sending out. Some sellers believe displaying longer delivery estimates will help protect them from unreasonable expectations on the part of buyers, who are always anxious to get their items quickly. I live in an apartment where they have a key to all the resident mailboxes. USPS just lied about attempting to deliver my package. Still, it is messaging to customers that parcels sent by Dec. 18 could be delivered by Christmas, even though Philly-area businesses have reported packages sent as early as Nov. 27 remain undelivered, with no tracking updates of their status or location. Yes, that's seriously what they said. There may be occasions where a mail … The carrier has not yet come to pick it up. The first time the package arrived over a month late. wow, that is really something. . Has anyone ever had the USPS delivery confirmation show that a package was delivered but no package? Maybe it would have been delivered even if I had done nothing, who knows. My address on ebay is correct, as is the address on Paypal. The only thing that happens when you call these places is they run the same tracking number that you did. The eBay updates showed the package as being "delivered" the day the seller dropped it at the PO, but the USPS tracking showed it as being "accepted", as it should have. When the Help Page says “problems with delivery”, it is referring to things like the tracking shows it never arrived, package … "On the eBay Print Label screen it says "USPS is experiencing significant delays across their delivery network. Now it says it is still in the usps facility with the same scan. Ugh. Please consider using other carrier options that may provide a better buyer experience. I just saw that another package was supposed to be delivered to my home on "Saturday, July 4." If the package is still nowhere to be found, it’s possible that it was erroneously marked as delivered by USPS. No, it just got delivered, because that is what happens to packages, even if they get delayed. I have called the local post office in the past which also works. We first recommend asking your recipient to check any other locations the package might be (the front door, back door, mailbox or even a neighbor's house). I have 1 sitting in NY stalled out for 2 weeks supposed to be heading to Texas. If your package is in the US, they should be able to look for it or track it down from its last known location. '&charset='+document.charset : (document.characterSet ? Virtually certain it was delivered to wrong address. 'no access to delivery location.' USPS gives its customers a tracking number, and with the same tracking number, they can get to know about the status of their package anytime. var m3_r = Math.floor(Math.random()*99999999999); If you ship to international buyers directly (not using eBay’s Global Shipping Program), you can select the eBay international standard delivery option as an economical choice to deliver your product. document.write ("'><\/scr"+"ipt>"); Then it updated to "10:15am delivery attempted, no access to location". Now I am going to send a claim of package lost to usps. I've marked this for future reference. When a customer contacts me about tracking issues, I always advise them to copy and paste the number to the usps web site to get a more accurate update. No, it just got delivered, because that is what happens to packages, even if they get delayed. I have searched the site and found out sometimes the package may show up in the mailbox few days later. if (!document.MAX_used) document.MAX_used = ','; The old form to report undelivered mail to USPS doesn't work but there's one in the Email section of FAQ that I used this week. First you want to go to the USPS.com/help/claims.htm address which will bring you to the official File a Claim section of the USPS website. Sellers are also discussing the longer delivery estimates eBay is showing to shoppers - and they are divided about the wisdom of this move and the potential impact to their sales and potential customer claims. I guess they are making sure you are getting your money's worth, "shipping".... My package arrived today! Registered Buyer 04-25-2019 10:34 PM. Tracking (USPS) is scanned as delivered on 2/14. I had one that slipped down next to the seat in the USPS truck. 3 weeks for a first class padded envelope and still not delivered. Furthermore, one seller took offense to eBay’s response because the company is trying to take the easy route and tell sellers they should file for an insurance claim, ignoring the real issue is with USPS delays. They say the carrier may have scanned a pick up confirmation bar code but not the package bar code. var m3_u = (location.protocol=='https:'? //]]>-->,